Kleenkars
KLEENKARS.IN
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Legal & Data Protection

Privacy Policy

Last Updated: August 16, 2026

Welcome to KLEENKARS.IN ("KLEENKARS", "we", "our", or "us"). We operate Aligarh's premium doorstep car wash and detailing service. We are committed to safeguarding your personal data and respecting your privacy in accordance with applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act.

1. Information We Collect

When you book a service, register an account, or contact us, we collect information necessary to deliver doorstep services efficiently:

  • Personal Identifiers: Name, mobile phone number, email address.
  • Vehicle Information: Vehicle make, model, registration number, color, and selected wash/detailing service package.
  • Location Data: Doorstep pickup/wash address, landmark, and GPS coordinates provided for service fulfillment.
  • Transaction Records: Payment mode, invoice history, referral credits, and membership plan details.
  • Technical Logs: IP address, device browser type, and authentication session tokens stored locally.

2. How We Use Your Data

We process your personal information strictly for legitimate operational purposes:

  • Scheduling, dispatching, and executing doorstep car detailing and wash requests.
  • Sending automated OTP login codes, booking confirmations, and status updates via SMS / WhatsApp.
  • Processing service billing, invoicing, loyalty reward points, and referral programs.
  • Improving customer service quality, chatbot assistance, and overall app reliability.

3. Cookies & Local Storage Policy

We utilize essential HTTP cookies and browser LocalStorage solely to manage authenticated sessions, maintain user login preferences, and ensure seamless auto-logout security after inactivity. We do not sell or trade your data to third-party marketing brokers.

4. Third-Party Service Providers

To operate our services effectively, we share minimal required data with trusted third-party providers under strict data security agreements:

  • Messaging Gateways: Twilio & WhatsApp Business API for dispatch alerts & OTP verification.
  • Database & Hosting Infrastructure: Cloud hosting and Neon Database for secure encrypted storage.

5. Your Data Protection Rights

You maintain full control over your personal data. You have the right to request:

  • Access to or a copy of your registered personal and booking records.
  • Correction or updating of inaccurate profile and vehicle details.
  • Deletion of your account and associated personal data (subject to legal billing retention requirements).

6. Contact Privacy Officer

If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer at:

Email: support@kleenkars.in

Location: Aligarh, Uttar Pradesh, India