Customer Protection

Refund & Cancellation Policy

Last Updated: August 16, 2026

At KLEENKARS.IN, customer satisfaction is our top priority. We strive to provide transparent, high-quality doorstep car wash and detailing services.

1. Booking Cancellations & Slot Rescheduling

More than 2 hours before slot: Full refund or zero-fee slot rescheduling.
Less than 2 hours before slot: If technicians have already dispatched to your location, a minimal convenience cancellation charge may apply.
Cancellation by KLEENKARS: In case of severe weather or equipment failure, 100% full refund or priority reschedule is guaranteed.

2. Service Satisfaction Guarantee & Re-Clean

If you notice any quality deficiency or missed area immediately upon job completion, please notify our supervisor on-site. We will inspect and re-clean the vehicle section at zero additional charge.

3. Refund Processing Timeline

Approved online payment refunds are processed back to the original payment source (UPI / Credit Card / Net Banking) within 5 to 7 business days.

4. How to Request a Refund

To request a refund or raise a billing discrepancy, contact our customer support team:

Email: support@kleenkars.in

Helpline: +91 (Aligarh Customer Support)